Shipping policy
Thank you for shopping with Nappa Tannery Club. We aim to deliver every order safely and on time. This Shipping Policy applies to customers in the United States, Canada, Europe, and international destinations.
Our Production Partners
Nappa Tannery Club works with trusted production partners in Pakistan. Each jacket is carefully manufactured while maintaining our quality standards, attention to detail, and commitment to premium craftsmanship.
Order Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
If there is an unexpected delay or high order volume, we may contact you by email or WhatsApp.
Shipping Times
Estimated delivery time:
5–7 working days
Delivery times may vary due to customs processing, courier delays, weather conditions, holidays, or other circumstances outside our control.
Shipping Costs
We offer FREE worldwide shipping on all orders.
No additional standard shipping charges will be applied at checkout.
Tracking Information
Once your order has been shipped, you will receive a tracking number by email or WhatsApp.
Please allow approximately 24–48 hours for tracking information to update after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges, where applicable, are the responsibility of the customer.
Nappa Tannery Club is not responsible for delays caused by customs authorities.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Nappa Tannery Club is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
Please contact us as soon as possible if you notice an error in your shipping details.
Lost, Delayed or Stolen Packages
Nappa Tannery Club is not responsible for:
- Carrier-related delivery delays
- Packages confirmed as delivered by the carrier
- Theft or loss after confirmed delivery
If your tracking status shows “Delivered” but you have not received your package, please contact the shipping carrier or your local delivery office first.
Order Changes & Cancellations
Once an order has been placed, we cannot guarantee that changes or cancellations can be made.
If you need to modify or cancel an order, contact us immediately. We will assist you if the order has not yet entered processing or production.
Contact Information
For questions regarding your order or shipping, please contact:
Nappa Tannery Club
Website:
https://nappatanneryclub.com/